1. Shipping of Digital Services and Deliverables

As a marketing services provider, most of our offerings are digital (e.g., SEO reports, social media posts, marketing strategies, website content). Therefore, no physical shipping is required for the majority of our services.

• Delivery Timeframe: Digital deliverables, such as reports, proposals, or completed marketing campaigns, are typically sent via email or uploaded to a shared file storage platform (e.g., Google Drive, Dropbox) within the time frame agreed upon in the contract.
   
• Notification of Delivery: You will be notified via email when your deliverables are ready for review or download. This notification will include instructions for accessing the files if applicable.
   
• Formats of Delivery: Most digital deliverables will be sent in widely accepted formats, such as PDFs, DOCs, images, and videos. We will confirm the required format with you before delivery if it differs from standard expectations.
   

2. Shipping of Physical Materials (if applicable)

In certain cases, such as the delivery of printed marketing materials (e.g., brochures, banners, posters), physical products may need to be shipped.

• Shipping Method: For physical goods, we use reliable local and international couriers, such as [Insert Courier Service, e.g., TCS, Pakistan Post, DHL, etc.], to ensure timely and safe delivery.
   
• Shipping Timeframe:
   
• Local Shipping: Typically, within [3-5 business days] for domestic deliveries (within Pakistan).
   
• International Shipping: Delivery may take [7-15 business days] depending on the destination country.
   
• Shipping Charges: Shipping charges for physical products are calculated based on the size, weight, and delivery location. These charges will be added to the invoice or communicated to you prior to order confirmation.
   
• Tracking Information: Once the physical items are shipped, we will send you a tracking number via email so you can monitor the status of your delivery.
   

3. Delivery Locations

• Local (Pakistan): We offer shipping of physical products to all cities within Pakistan.
   
• International: International shipping is available for certain products, depending on the destination country and the type of product being shipped.
   

Please note that international shipping fees, customs duties, and taxes (if applicable) are the responsibility of the customer.

4. Handling Delays

While we strive to meet all delivery timeframes, please be aware that occasional delays may occur due to factors beyond our control (e.g., courier delays, customs processing for international shipments, weather conditions). In such cases, we will make every effort to notify you and keep you updated on the status of your delivery.

5. Lost or Damaged Deliveries

• Digital Deliverables: If you have not received your digital deliverables or if you experience any issues accessing the files, please contact us immediately at bebmarketing370@gmail.com or call +92 305 917 0370. We will resolve the issue and resend the materials if necessary.
   
• Physical Products: If your physical shipment is lost or damaged during transit, please contact us within 7 days of receipt. We will work with the courier to file a claim and either issue a replacement or refund, depending on the circumstances.
   

6. Shipping Address

Please ensure that the shipping address you provide is complete and accurate. We are not responsible for delays or delivery issues caused by incorrect or incomplete shipping information.

7. Contact Information

For any questions or concerns regarding our shipping process or to track your order, please feel free to contact us:

• Email: bebmarketing370@gmail.com
   
• Phone: +92 305 917 0370
   
• Address: 8# Plaza, Usman Block, Commercial, Al Kabir Town, Phase 2, Raiwind Road, Lahore, Pakistan.